Runners ZW Privacy Policy

Effective Date: 28|06|2024

1. Introduction

Welcome to Runners ZW. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.runnerszw.com or use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our Website and Services, including:

• Personal Information: Such as name, email address, phone number, delivery address, and payment information.
• Account Information: Username, password, order history, and preferences.
• Technical Data: IP address, browser type, operating system, and browsing behavior.
• Usage Data: Details about how you use our Website, including your interaction with content and ads.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders.
• Provide customer support and respond to inquiries.
• Personalize and improve your experience on our Website.
• Communicate with you about promotions, updates, and service information.
• Analyze usage patterns to enhance our services.
• Ensure security and prevent fraudulent activity.

4. Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us with payment processing, order fulfillment, and customer support.
• Business Partners: With your consent, for promotional activities or co-branded services.
• Legal Requirements: If required by law, regulation, or legal process.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, access controls, and secure socket layer (SSL) technology. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your experience. Cookies help us understand user behavior, track orders, and save preferences. You can manage cookie settings through your browser preferences.

7. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Accessing the personal information we hold about you.
• Requesting corrections or updates to your information.
• Opting out of marketing communications.
• Requesting the deletion of your personal information (subject to certain exceptions).

To exercise these rights, please contact us at support@runnerszw.com.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website. Your continued use of our Website after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: support@runnerszw.com
• Mailing Address: Runners ZW, Gweru, Zimbabwe